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Services

Support

We provide professional website, software and hosting support to give your business peace of mind from our studio in Bury St. Edmunds. We create bespoke packages around your needs that are scalable to grow with your business.

SourceCodeStudio support team

Support when you need it

We provide an easily accessible support portal linking you directly to your support team. Our team of experts are on hand to advise on the best solutions to your needs. Our process allows you to keep track of your support tickets and see updates in real-time.  

Our packages range from WordPress website support to software and hosting. We can help fix, maintain and improve your digital products. We can cover ongoing design and development improvements to enhance everything from SEO to conversion rates and more.

Bespoke packages 

Priority support 

Secure backups 

Scalable solutions 

WordPress websites 

Software support 

UK-based team 

Online portal  

Our support aligns your needs and scales as your business grows.

Our support team consists of talented designers, developers and project managers dedicated to your business needs. We create your retainer hours to a budget that suits your business and allocate them to the following.

01.

New Features

We can add new functionality to your product that did not feature in the initial project scope.

02.

Bug Fixes

We fix any instance whereby your product does not work in the way it intended because of issues in the code.

03.

Adjustments

We can adjust colours, fonts and images plus the existing functionality or workflow to align with your current business goals.

04.

Project Management

We collate your requirements for scheduling and planning resources for your project and keep you updated every step.

05.

Testing Time

We run tests to ensure new functionality or adjustments meet your expectations and that the solution remains robust.

06.

Meeting Time

We include time to meet both in-person or conference calls that relate to any retainer work, including scoping, updates or planning.

Meet the SourceCodeStudio team

SourceCodeStudio’s talented team will deliver on your goals through our insightful approach.

 

Trust our approachable team to solve your business challenges and provide you with industry-leading experience. The SourceCodeStudio team are based in our UK office and have the flexibility and secure support to work remote.
 

We believe our bespoke products can outperform a one-stop solution by not paying for functionality that is not required. We can produce a better user experience that is streamlined to your processes and goal orientated. Our UX process will convert your target market through a tailored sales funnel. We provide powerful performance that is responsive, suitable for desktop computers, tablets, and mobile phones.

 

About SourceCodeStudio

Tristel logo
Wireless Rooms Logo
JEB logo
Hogarths logo
Fraser Dawbarns logo
DJT logo
Parcel Safe Place Logo
Cofco logo
Cache logo
Blakeney Garage logo
Angel Ventlock Logo
Barracudas logo

Having successfully used SourceCodeStudio for a variety of websites over the best part of a decade they were the obvious choice when we needed a new website for Blakeney Garage. They have done an incredible job and given us exactly the website we needed – somehow working out what we wanted when we weren’t that clear ourselves. They have done this with minimal input from us and have managed to meet some very challenging deadlines.

Alboro Developments

The project was integral to our business’s future success and growth. We required both a mobile app and a web application that could integrate to a high level. We are very pleased with the service and final product. SourceCodeStudio is a trusted partner that understands our needs and then exceeds them.

Parcel SafePlace Founder

With our existing website, we were struggling to make our online presence reflect our change in direction as a company and all of the new projects we were working on. SourceCodeStudio has built us an incredibly professional website that gives off exactly the impression we were looking for. They have also provided us with all the tools and training we need to keep it up to date and relevant to the industries we are dealing in.

JEB Technologies Ltd

We approached SourceCodeStudio for a new website with hosting and support. We are really pleased with the new site, and we have seen a notable increase in traffic. We are also repeatedly happy with the continued support we receive from the team.

DataLan

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