Binder Custom Software
Product Catalogue | Web Application Software
Binder, with over 55 years of experience in water waste management, faced a challenge with their outdated ERP & CRM system. This legacy system hindered daily processes and hindered the business’s scalability. SourceCodeStudio stepped in to transform Binder’s operations.
Challenges:
- Outdated ERP & CRM system
- Inefficient workflows
- Limited scalability
Challenges:
SourceCodeStudio collaborated closely with Binder to understand their specific business processes and needs. Instead of replicating the old system, a custom-tailored solution was designed.
This new system streamlined processes and provided real-time updates, making day-to-day activities more efficient.
Results:
- Faster data entry
- Real-time job updates
- Automatic invoicing
- Efficient management of assets and agreements
- Increased overall efficiency and productivity
SourceCodeStudio’s partnership with Binder resulted in a tailored system that not only met their immediate needs but also positioned them for future business growth.
The user-friendly interface and real-time updates streamlined processes, resulting in increased efficiency and productivity for Binder’s water waste management services.
Over the last two years we have partnered with SourceCodeStudio to completely redevelop the software platform we use to manage our business. This process involved reviewing the old software functionality and business processes to scope and develop a new cloud based business management platform and mobile app. A key benefit of the new solution is the depth and quality of data we now have, improving our customer experience and supporting us in continuing to review business processes. The partnership with SourceCodeStudio, their capability and commitment has been a major factor in the successful delivery of the project and its ongoing development and we are excited to continue our partnership with them!
Partnership Milestones Since Launch
+–Winter 2024: Enhancing Client Communication and Cashflow with New CRM Features
Building on the success of the custom ERP system developed by SourceCodeStudio, Binder sought to further optimise their operations with enhanced CRM functionality. This strategic enhancement eliminated the need for a costly third-party CRM tool and complex integrations.
SourceCodeStudio collaborated closely with Binder to design and implement CRM features directly into their existing ERP system. These new functionalities allowed Binder to track client communication seamlessly, providing a unified view of interactions across the organisation.
By centralising communication and streamlining workflows, Binder gained improved oversight of client accounts, resulting in more accurate invoicing and enhanced cashflow management.
This update demonstrates the flexibility of bespoke software solutions in adapting to evolving business needs, enabling Binder to reduce costs, enhance efficiency, and strengthen their client relationships.
+–Winter 2024: Optimising Job Scheduling and Engineer Routes with New Binder Map View
Continuing to innovate Binder’s custom ERP system, SourceCodeStudio introduced a dynamic map view to enhance job scheduling and route optimisation. This interactive tool provides a visual representation of all scheduled jobs across various locations, allowing schedulers to filter by date or specific engineers.
The map colour-codes engineers, making it easy to identify routes and allocate tasks more efficiently. This functionality proved invaluable during emergencies, enabling schedulers to quickly adjust job assignments and plan the most efficient routes for engineers.
By streamlining job management with map-based tools, Binder improved operational efficiency and strengthened their ability to respond to unforeseen challenges. This update exemplifies how bespoke software can evolve to meet complex business needs while driving greater productivity.
+–Spring 2023: Streamlining Inventory Management and Job Preparation by Amending Stock Transfer Process
To further enhance Binder’s operations, SourceCodeStudio introduced advanced stock transfer functionality to their web and mobile apps. This update allows the system to assign the required stock for each scheduled job, recording transfers to the appropriate work vans.
On the mobile app, engineers now have access to a detailed list of all the parts they need for their daily tasks. This feature improves job preparation and ensures that engineers are equipped with the necessary inventory before heading out.
By streamlining stock transfers and making inventory management more efficient, Binder has significantly reduced errors and enhanced the accuracy of stock takes. This improvement exemplifies the value of tailored software in optimising operational workflows and boosting productivity.
+–Winter 2023: Streamlining the Invoicing Process of Warranty and Free of Charge Work
To improve accuracy and control in financial workflows, SourceCodeStudio amended Binder’s business process within their web app to simplify invoicing and crediting for warranty and Free of Charge work. The updated process introduced an approval workflow, allowing senior staff to review and approve orderlines before they are invoiced.
This added control point ensures greater accuracy by reducing errors and providing a structured approach to handling warranty claims and complimentary services. By streamlining these processes, Binder has improved operational efficiency while maintaining high standards of financial management.
This enhancement highlights the value of custom web app solutions in optimising business processes and ensuring accountability across key workflows.
+–Winter 2023: Supporting Unique Service Cycles in Binder’s Enquiry Flow
To accommodate a completely different service cycle offered by Binder, SourceCodeStudio built a fully configurable enquiry flow within the web and mobile apps. This tailored process guides the service from initial enquiry through quotation, reporting, and invoicing, ensuring seamless management at every stage.
The enhancements included adjustments to the mobile app to support field operations and an API integration with a third-party quotation tool, streamlining the quotation process. These changes provided Binder with a flexible and efficient system that meets the unique demands of their specialised service.
By customising the software to manage diverse service cycles, Binder has improved operational efficiency and enhanced their ability to deliver tailored solutions to their clients.
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